Customer Referral Agency (CRA) Programme

Refer customers. Earn on every test they book.

Partner with AVMLabs under the Customer Referral Agency (CRA) model. You refer patients and customers; AVMLabs handles all diagnostic testing and clinical reporting. Benefits are shared transparently between the customer discount and your referral earnings.

✓ No investment✓ No monthly target✓Withdraw incentive as & when needed✓Get incentive on referral✓Choose a category according to your convenience (C4000, C2525, C0040)
Customer Referral Agency (CRA)

Explore CRA Categories

Select a category to see how benefits are shared on a ₹1,000 test:

Select CRA category
Customer pays₹600
Customer saves₹400
Partner earns₹0
In simple words: 40% customer discount and 0% partner incentive. The customer pays ₹600 (saves 40%) and partner earns ₹0.
How it works↓
STEP-BY-STEP PROCESS

How it works

A transparent 6-step workflow. You refer — AVMLabs handles all diagnostic bookings, sample processing, and verified reporting.

01

Register & Onboard

Submit your basic details. The AVMLabs team verifies your KYC and onboards you with your official CRA partner account within 24–48 hours.

02

Refer Customers

Refer patients and customers easily using your referral code.

03

Customer Discount

Your customers receive instant discounts on their diagnostic tests and profiles as per your selected CRA Catagory.

04

AVMLabs Does Processing

AVMLabs handles everything: sample collection (home or centre), lab testing, quality control, and verified digital reporting.

05

Incentive Ledger

Every completed test automatically credits your partner referral incentive directly into your transparent incentive ledger.

06

Withdraw Earnings

Easily withdraw your accumulated incentives every month with complete payout clarity, paid directly plus GST.

Key points to note

Essential guidelines for Customer Referral Agency (CRA) partners.

Who can join

Pharmacies, clinics, doctors, diagnostic labs, wellness and fitness centres, nutritionists, AYUSH practitioners, senior living communities, and health advocates.

Minimum cart

Below ₹250 cart value, no discount and no referral incentive applies.

Home collection

₹200 for the first patient, ₹100 for each additional patient at the same address. Centre walk-in collection is completely free.

Independent CRA partner

You are an independent Customer Referral Agency (CRA) partner. AVMLabs handles all medical sampling, laboratory testing, and verified reporting.

CRA · CUSTOMER REFERRAL AGENCY

Register as a partner

Fill in your details to get onboarded as an authorized Customer Referral Agency (CRA) partner. The AVMLabs onboarding team will review your application, verify KYC, and activate your partner account within 24 to 48 hours.

No registration fee deposit required. Our onboarding team will contact you for KYC and activation.

Frequently Asked Questions

Everything you need to know about CRA categories, customer discounts, partner incentives, and referral workflows.

CRA stands for Customer Referral Agency.

Under the AVMLabs Referral Programme, partners refer patients and customers for diagnostic tests and health profiles.

How the programme works:

• You Refer: You refer patients and customers using your authorized partner login or referral link.

• AVMLabs Handles Operations: AVMLabs handles booking, home or centre sample collection, accredited laboratory processing, and verified digital reporting.

• Shared Commercial Benefit: The benefit on each test is split between customer discount and your partner incentive according to your chosen CRA Category:

- C4000: Customer Discount 40% | Partner Incentive 0% (Maximum patient saving)

- C2525: Customer Discount 25% | Partner Incentive 25% on realized (equal to 18.75% of catalogue price) (Balanced win-win sharing)

- C0040: Customer Discount 0% | Partner Incentive 40% on realized (equal to 40% of catalogue price) (Maximum partner earning)